Lightwave Myths

Have you ever heard something and then find out later that it wasn’t true? Perhaps you’ve heard ‘facts’ about a subject and all along they could be wrong, inaccurate or completely made up. In this article, we will be addressing some common misconceptions with Lightwave so you can find out the correct information from the source.


Myth: Lightwave smart dimmers require a neutral wire

FALSE: None of our smart dimmers require a neutral as the unit is powered from having a bulb connected to the circuit. A neutral terminal is present on our dimmers as this helps with bulb compatibility and reduces the minimum load requirement.

Myth: Smart dimmers only work with some LED bulbs

FALSE: Lightwave smart dimmers will work with the majority of dimmable LEDs on the market. We have tested a selection of bulbs which we can confirm work well and we, therefore, recommend these. Bulbs that are not on compatibility chart we cannot comment on the suitability, however they may work absolutely fine. Be sure to stay within the dimmer limits for wattage and quantity of bulbs as this is also important.

Myth: There is a limit for how many devices you can pair to the Link Plus

FALSE: There is no realistic limit for the number of devices that can be paired to the Link Plus, however it is important to ensure that the structure of the app is setup so that the devices are spread across different rooms and zones for the system to run smoothly.

Myth: The Link Plus system needs an internet connection for automations to run

FALSE: The Lightwave Link Plus only requires power for existing automations to run. The automations have to be already created using an active internet connection.

Myth: You can only control devices when at home and connected to WiFi

FALSE: Lightwave devices can be controlled anywhere in the world as long as your phone/tablet/computer has an internet connection.

Myth: Lightwave system requires extra wiring

FALSE: Lightwave sockets and dimmers use traditional UK wiring and no extra cabling is required. When using the dimmers for two-way switching, the installation requires even less wiring as the setup of this configuration is achieved in the Link Plus app.

Myth: An ethernet cable is required for Lightwave dimmers and sockets

FALSE: Lightwave devices use traditional UK wiring.

Myth: Lightwave devices do not function unless there is an internet connection

FALSE: If the Link Plus does not have an internet connection, the physical device will still function. Control via the app will not work as this uses the internet.

Myth: A qualified electrician is required to install Lightwave

FALSE: Lightwave is a DIY product and therefore an electrician is not required. The system is simple and retrofit however you have to be competent with electrics.

If you would like to find out more about any of the above, get in touch with our dedicated experts so we can point you in the right direction. Also, be sure to visit our Help and Support section for more useful information such as FAQs, installation guides and Technical Support where you can get many of your questions answered.